Shipping policy

We do our best to deliver the order to you as soon as possible. Orders placed on working days before 17:00, we try to ship the same day. However, we are not always able to fulfill this, sometimes products are not in stock and the delivery of your order may take a little longer. There is an indication of the delivery time on the product page. If, for whatever reason, we cannot meet this delivery time, we will of course inform you as soon as possible.

The stated prices do not include shipping costs. The shipping costs are:

The Netherlands: € 6.95 for orders under € 75,-. Orders above €75 and between €200 are free. 6.95 for orders above €200 
Belgium and Luxembourg: €9.95 for orders below €75. Orders above €75 and between €200 are free. 9.95 for orders above €200,- 

Delivery is via the postman or parcel deliverer of DHL. In general, the delivery will take place the next working day between 9:00 and 18:00. Unfortunately, we cannot guarantee the time of delivery. Please refer to DHL's Track&Trace page for exact information.

Deliveries in Germany, Switzerland and Austria are made via DPD, here no delivery date can be guaranteed. *Free shipping above €75 does not apply in these regions.

Shipping costs in these regions are calculated at checkout. The shipping costs are always stated during checkout. For questions about deliveries in these regions, please contact ProTech Monte-Carlo BNL.